Quality without Compromise
Protrol are a privately owned and Independant Laboratory and facility specialising in the Calibration, Sales, Hire and Repair of Instrumentation and associated Equipment.
Located in Falkirk (Central, Scotland) we are ideally situated to service all areas and regions throughout Scotland, with 1st class Road, Rail, Train and Air links for collection and delivery of all Calibration, Sales and Hire equipment within the U.K, and Worldwide
Why an ISO 9001 registered company
What is ISO 9001 certification?
Certification shows that our organisation’s quality processes have been audited against the ISO 9001 standards with third party certification bodies offering independent confirmation that an organisation’s management systems meet the requirements of the standard.
How will ISO 9001 help my business?
By focusing on your customers’ experience, ISO 9001 will better equip your business to meet their needs, improving the customer focus throughout the business. The impact of this can fundamentally change your business:
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Internal processes are streamlined, improving efficiency, cost containment and savings, whilst improving accountability and traceability
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A recognised mark of quality opens your business up to larger clients, both at home and abroad
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Staff motivation is improved through greater clarity and focus on business objectives – time and resource is spent on what really matters to the business
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A customer focus inevitably improves your customer service and referrals
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Better internal processes and customer services, ultimately improves competitiveness leading to a higher profit potential
Perhaps the most important element of the standard however, is that it is not a one-off exercise. Regular reviews keeps quality at the forefront of the business, with continuous improvement processes driving the way the business develops to better meet customer needs.
This is perhaps why ISO 9001 is one of the most widely used management tools in the world, with over 1 million organisations certified.
Quality System & Accreditation
Protrol(Est 1987) are members of BSi Standards and Protrol Quality System is fully certified to BE EN ISO 9001:2015 by UKAS and ANAB
accredited certification body ISOQAR , and to further demonstrate our commitment to quality and traceability Protrol operate a Calibration and Standards Laboratory in full compliance with the requirements of BS EN ISO 10012:2003 and the general requirements of BS EN ISO 17025:2017 along with National and International Standards and procedures where required.
All calibration equipment used by Protrol are calibrated by UKAS accredited Laboratories to ensure full traceability.
Head of Laboratory
The head of the Calibration Laboratory is Mr Archie M Ralston who has gained a vast practical knowledge and experience from working in Calibration Laboratories for major clients and organisations throughout the world
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If you have any questions regarding our certification or to obtain further information on any of our services or facilities please do not hesitate to contact us at any of the numbers listed above